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Privacy Policy

How FBA UK LTD collects, uses, and protects your personal information.

Last updated: 12 July 2026

Privacy Policy

FBA UK LTD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you use our website, contact our advisors, or apply for education programmes through our services.

1. Who We Are

FBA UK LTD is a UK education consultancy providing admissions guidance, course advice, and student support services.

2. Information We Collect

We may collect the following types of personal information:

  • Identity details (name, date of birth, nationality)
  • Contact details (email address, phone number, postal address)
  • Education history and qualifications
  • Course preferences, campus preferences, and intake interest
  • Communications you send us via forms, email, phone, or WhatsApp
  • Technical data such as IP address, browser type, and pages visited

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide education consultancy advice
  • Assess eligibility and support university or college applications
  • Guide you on Student Finance and admissions requirements
  • Send relevant updates about courses, intakes, and appointments
  • Improve our website, services, and student experience
  • Meet legal, regulatory, and compliance obligations

4. Legal Basis for Processing

Where applicable under UK GDPR, we process personal data on one or more of the following bases:

  • Consent — when you submit a form or ask us to contact you
  • Contract — when processing is needed to provide requested services
  • Legitimate interests — to operate and improve our consultancy services
  • Legal obligation — where we must retain or disclose information by law

5. Sharing Your Information

We may share relevant information with:

  • Partner universities, colleges, and education providers for admissions purposes
  • Service providers who support our website, communications, or IT systems
  • Professional advisers and regulators where required

We do not sell your personal data. Where information is shared with education partners, it is only for the purpose of supporting your enquiry or application.

6. Cookies and Website Data

Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience. You can control cookies through your browser settings. Disabling cookies may affect some website features.

7. Data Retention

We keep personal data only for as long as needed to fulfil the purposes described in this policy, including admissions support, enquiry follow-up, and legal or accounting requirements. When data is no longer required, it is securely deleted or anonymised.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. No method of transmission over the internet is completely secure, but we work to safeguard your information responsibly.

9. Your Rights

Under UK data protection law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data in certain circumstances
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable

To exercise these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

10. International Transfers

If personal data is transferred outside the UK, we take steps to ensure appropriate safeguards are in place in line with applicable data protection laws.

11. Children’s Privacy

Our services are intended for individuals exploring higher education opportunities. Where we collect information relating to applicants under 18, we do so only as needed for education guidance and with appropriate care.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

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